---
title: "Accor Toujours"
url: "https://loyalty.sarl/en/posts/2026-09-03-accor-toujours/"
date: 2026-09-03
tags: ["Hilton","Accor","Status","Points","Lounge"]
hotel: "Novotel"
source: "https://t.me/statkarusel/436"
language: en
---

# Accor Toujours

When it comes to supporting naive status chasers, Accor is nobody's fool.

Madame Coco Dior-Chanel-Smythe will vouch for that.

A missing points request can be filed through a form on the website.

The form comes pre-filled with all the details of each booking.

My part-time legal counsel forwarded the findings to the secretariat responsible for liaising with hotels.

There, an officer by the name of Jimin Aichacha prepared a letter on laid-paper letterhead.

The apostilled copy-and-paste flew off through the form.

They assigned a reference number. I sit in a Hilton, grieving. Toujours.

A week later, an email arrived asking me to click a link to confirm that I am me and that the request really is mine.

I clicked. I'm not proud.

After which they went missing for another two weeks.

Three weeks in, I discovered that the midnight hour was drawing near, and still no points.

And I really ought to be writing that long-promised post about Novotel Nara****.

Not about TK's baffling API-ses.

In keeping with the ancient tradition of middle-aged blokes everywhere, I went looking for somewhere to lodge a complaint.

I wrote to everything that could be reached online.

Everything that could be reached online replied that it wasn't their problem.

Nevertheless, the next day they added +2500.

And so the gallant knight rode out against Accor the Dragon a second time.

And the answer came back that the second booking was on a rubbish rate.

And for a third time the old fellow cast his letter into the depths of Accor.

And the net came back with +2500.

And they all lived happily ever after. The end.

If you've read this far, leave a smiley for a bit of status swagger.

I'm not asking for myself, but for Accor.

They're far too shy to ask why the lounge decants cheap plonk into wine bottles 🥲

## Photos

![Accor Toujours](https://loyalty.sarl/img/2026-09-03-%D0%B0%D1%81%D1%81%D0%BEr-%D1%82%D1%83%D0%B6%D1%83%D1%80/photo_316@03-09-2026_17-51-29_hu_395247e6dc49d4ac.webp)